About Regina Signature Towing, Your Regina Tow Truck Crew
Regina Signature Towing & Recovery started with one flatbed and a driver who got tired of explaining prices at the curb. Today five trucks cover Regina and the towns around it, and the dispatcher still answers the same way at 3 a.m. as at noon.
Terry Wasyliw spent his first years on the road pulling stuck farm trucks out of sloughs and ditches south of Regina, then moved to city tow trucks. After nineteen years behind a wheel, he had seen every way a tow can go wrong, and most of them started with a price nobody said out loud.
So that is the rule here. The dispatcher quotes the price on the phone, with GST, and the driver sticks to it unless the job is harder than described. If it is, he tells you before he touches anything. We think a tow should be the dullest part of your day.
Today we run 5 trucks: flatbeds, a medium duty truck and a heavy wrecker. Every driver is licensed and insured, and dispatch answers around the clock. Last winter we answered 640 calls between December and February. We are not the biggest outfit in Regina and we do not want to be. We want to be the number you call because it worked last time.
Dispatch, every day of the year
24/7
Typical city arrival in good weather
28 min
Tow trucks on the road
5
Behind the wheel, owner-operator
19 yrs
What We Promise Every Customer
The Price Before the Truck
You hear the number on the phone, with GST, before we leave the yard. If the job changes, you hear it again.
The Right Truck the First Time
Flatbed for an all-wheel-drive car, wrecker for a loaded semi. We ask the questions that tell us which.
A Driver Who Stays Calm
Breakdowns are stressful enough. Ours talk you through each step and do not rush the straps.
A word from the owner
Terry Wasyliw
“I would rather lose a job than surprise someone with a bill. Say the number, do the work, drop the car where they asked. That is the whole business.”
Terry Wasyliw
Owner, Regina Signature Towing & Recovery
Terry still takes night calls himself when a driver is off. He keeps a spare block heater cord and a pair of mitts in the cab for customers who forgot theirs.
Regina breakdowns do not wait for office hours, so neither do we. Dispatch answers at 3 a.m. and on stat holidays, and with a January low around minus 20, the cold nights are when our phones ring most. Honestly, our dispatcher took 640 calls between December and February last winter.
Light, Medium and Heavy Duty on One Phone Line
A hatchback in a parking lot and a loaded dump truck on the Bypass are different jobs. We run 5 trucks, from flatbeds to a heavy wrecker, so you make one call and get the right size. We've seen both jobs land on the same morning.
A Price Before the Truck Leaves
We quote the hook-up and the distance on the phone, add 5% GST, and stick to it. We think a price should be said out loud. If the job turns out harder than described, the driver tells you before he changes anything.
Drivers Who Know Regina's Roads
Our crew knows which exits on the Regina Bypass ice over first, where the wind on Victoria Avenue never lets up, and how to reach a grid road past Lumsden when all you can send is a pin.
Happy Customers!
What our customers say
Winch out
Slid into the ditch on a grid road past Lumsden in the first snow. The driver found us off a text pin, hooked on and had the truck back on the gravel in about fifteen minutes. No lecture, just a pull and a thumbs up.
Brenda T.Lumsden
Flatbed towing
My Subaru is all-wheel drive and the first company I called wanted to drag it on two wheels. These guys brought a flatbed without me asking. Price was exactly what the dispatcher said on the phone.
Kyle D.White City
Accident towing
Fender bender on Victoria Avenue at rush hour. They cleared the car off the road quickly, took it to my body shop, and the driver waited with me until my ride showed up.
Priya S.Regina
Medium duty towing
Our delivery van quit at 5 a.m. with a full load. A medium duty truck was there before the shop opened and we lost one morning, not the whole day.
Marcel L.Emerald Park
Battery boost
Dead battery at minus 29 in a grocery store lot. The boost took ten minutes and the driver told me my battery was on its last legs, which saved me a second call.
Janelle W.Regina
Junk car removal
Hauled an old Buick off our acreage that had sat since my dad passed. Free pickup, no paperwork headaches, and the driver carried the plates in for me. It was a relief.
Doug R.Pilot Butte
Waiting for a Tow? Stay Safe Out There
Turn on your hazard lights, stay well off the road and keep everyone out of the vehicle if you are on a highway shoulder. In Saskatchewan, drivers must slow to 60 km/h when they pass a tow truck stopped with its lights flashing, so give our driver the same room.
A Tow Should Be the Boring Part of Your Day
Regina Signature Towing & Recovery is a small crew that answers at 3 a.m. the same way it answers at noon. We tell you the price first, load your vehicle the way the manufacturer wants it moved, and drop it where you say. Send your location or call and a driver is on the way.
